Returns Policy

  • Please contact Lightly Toasted before returning or exchanging your item(s) via email at info@laboratory29.co
  • Merchandise may be returned within 14 days after the order's delivery.
  • Merchandise must be unused and in perfect condition to qualify for return or exchange.
  • Merchandise must be accompanied by the invoice and original packaging.

 

Exchanges:

  • Exchanges will be processed within 5-10 business days after receiving the exchanged item.
  • Original shipping charges are non-refundable.
  • The customer is responsible for all return shipping charges unless the item received is incorrect or damaged.

 

Refunds:

  • Refunds will be processed between 3-5 business days upon receipt.
  • Refunds can take between 7-10 Business days, depending on your bank.

 

Return Policy

Can I return or exchange my product with you?

If you purchased any item(s) at our official website XXXXXX, please contact us regarding a refund or exchange of your item(s) and we will be happy to accommodate your request.

If you purchased your item(s) at someplace other than our website, please contact that retailer to arrange a refund or exchange.

 

What if my product is defective or damaged?

If you purchased any item(s) at our official website XXXXXX, please contact us regarding a refund or replacement of your item(s) and we will be happy to accommodate your request.

If you purchased your item(s) at someplace other than our website, please contact that retailer to arrange a refund or exchange.

If you have any question, please email us at XXXXX

 

Shipping Issues:

  • If your product(s) arrive damaged or you received the incorrect product. Please contact us and we will be happy to replace the item at our expense.

 

Please send any returns to the following address:

Audio Technology of NY Inc.

Attn: Returns Dept

143 West 29th Street (btw 6th and 7th Ave)

7th Floor

NY, NY 10001